Are you repaying a National Student Loan? Did you have “Pre-Authorized Payments” set up before COVID-19? You may want to check and see if the payments resumed.
I’ve noticed a few people sharing that the NSLSC didn’t automatically re-start the payments. (There was a 6-month “interest free no-payment” period during the start of the COVID-19 pandemic).
If you have an NSLSC account, click here to log onto your account.